To minimize work rejection on projects it’s important to comply with project requirements and guidelines provided by the CrowdGen team.
Good to know:
- Understanding Project Requirements:
a. Before applying, carefully review the project description and requirements.
b. Make sure you have the necessary meeting requierement and tools.
c. If you have questions or want clarification, please contact us, before applying, by following the instructions here.
- Reading Project Guidelines:
a. Once selected for a project, you’ll receive or have access to project guidelines.
b. Take the time to read them thoroughly and avoid rushing through.
c. Regularly review the guidelines, especially for long-term projects, to stay aligned with the latest instructions.
- Consistent Quality Checks:
Regularly review your work to ensure it aligns with the project guidelines.
- Quality Review Process:
- All submissions will be reviewed by humans to ensure quality.
- Most projects pay based on accepted submissions, unless otherwise stated.
Common Reasons why a Submission/Task could be rejected:
- The submission was not done according to the project guidelines
- Minimum of submissions not met (e.g., submitting only 5 items when 10 was the minimum submission)More than one person submitted work under the same account (which could lead to account termination, see more here)
- The work was completed by someone not eligible to complete the work.
- The same person completed more than the number of allowed submissions per person. Any additional work or submission will be rejected.
Addressing Payment and Work Rejection
Work Rejection Dispute process
If you have questions about a task that has been rejected, reach out to the project team by doing the following:
- Create a ticket by following the instructions here.. And filling out the form :
- Subject line: [Project Name] – Work Rejection Dispute
- How can we assist you: Project
- Inquiry reason: Quality
- Descritption:
Provide all necessary details to help us address the issue quickly.
- Response Time:
Once you’ve submitted a ticket, our team aims to address your concern promptly. Typically, you can expect a response within 3-5 business days. If there’s a high volume of disputes, this period may extend slightly, but we always strive for quick turnarounds.
Payment Dispute Process:
a. If there’s a payment dispute, please follow the process outlined here.
b. Gather evidence (e.g., screenshots, email communications) to support your claim.
d. Once you’ve submitted a ticket, our team aims to address your concern promptly. Typically, you can expect a response within 3-5 business days. If there’s a high volume of disputes, this period may extend slightly, but we always strive for quick turnarounds.
Key Takeaways:
- Following project guidelines is necessary to maintain work quality.
- Understanding and following instructions prevents work rejection and ensures timely payments.
- Open and respectful communication with the CrowdGen team is crucial for a positive and productive relationship.
If you have further inquiries, create a ticket by following the instructions here.