Don't forget to set up your payment method We’ve introduced new payment methods to make getting paid easier in CrowdGen. Please choose and confirm your payment method on the CrowdGen dashboard before you start working, even if you’ve done so before in Appen Connect.

You've been shortlisted. Let's get you in.

Q: I've already set up my payment method in Appen Connect. Why do I need to set up my payment method again?

We’ve switched to a new payments provider to:▷ Facilitate payments to over 200 countries.▷ Offer a variety of payment methods, including PayPal, Payoneer, Airtm, Swift, and more.Since we can’t transfer your previous payment method, we need your help to set up your preferred payment option again.You can continue using Payoneer or choose from the new options that best suit your needs.

Follow the steps below to complete your account setup and access the project you applied for. It may take up to 10 minutes — we recommend doing it on a laptop or computer for the best experience.

Part 1 of 3: Create your account

1.1 Find the signup link

Open the welcome email with the subject line “Congratulations, you’ve been shortlisted!” and click the signup link inside.

1.2 Add your details

Enter your mobile number and create a password. Your password must include uppercase and lowercase letters, and at least one symbol.

1.3 Verify your email

We’ll send a 6-digit passcode to your email. Enter it to verify your account and move on to the next step.

Part 2 of 3: Complete your profile

2.1 Add your address

Enter your house/block number, street, city, state, and zip code.

2.2 Sign three agreements

Three documents need your signature. For each one, scroll to the bottom, check “I understand and agree” and click Next. The first document (Master Services Agreement) will also ask for your full name at the top.

Part 3 of 3: Secure your account

This section has a few more steps than the previous ones — you’ll need both your phone and computer ready before you begin.

3.1 Download an authenticator app

On your phone, go to the App Store or Google Play and download either Google Authenticator or Microsoft Authenticator.

3.2 Connect your CrowdGen account to the authenticator

Open the authenticator app and tap Add Account, then Scan QR Code. Point your phone camera at the QR code on your computer screen to scan it.

If scanning doesn’t work, tap Enter setup key (Google) or Enter code manually (Microsoft) instead. Copy the code from your CrowdGen screen and paste it into the app.

3.3 Enter the 6-digit code

Your authenticator app will now display a 6-digit code. Enter it on your CrowdGen screen and click Verify.

3.4 You're in

Once verified, your dashboard will load with your project front and center. Click on Continue with qualification.

Frequently Asked Questions (FAQ)

What is CrowdGen by Appen?

Since Appen was founded in 1996, we’ve partnered with our community of contributors to deliver high-quality data that makes AI smarter, safer, and less biased.

Our mission to improve AI relies on contributions from people with diverse backgrounds and perspectives, like yours. We want to ensure you have the best tools to work on projects and earn on your terms.

That’s why we built CrowdGen, Appen’s new contributor platform.

With CrowdGen, you can quickly get matched to more relevant projects, choose your preferred payment method, and manage your availability with ease.

How can I start working on projects in CrowdGen?

If you already have an Appen Connect account, use the same email and password to sign in to CrowdGen and resume your work. If you’re new to CrowdGen, please apply for one of our project openings, and we’ll create an account for you.

Are there any important changes or updates I should be aware of?

We’ve introduced several new features designed to benefit you:

▷ Smart project matching: Complete your profile with details like age, gender, location, and languages to get matched with projects that fit your expertise. The more complete your profile, the better we can tailor opportunities to you.

▷ More payment options: Withdraw your earnings through various platforms, including PayPal, Payoneer, Airtm, Swift, local bank transfers, and more.

▷ Track and manage work hours: Approve your work hours with a single click and request time off by adding personal comments.

Please choose and confirm your payment method on the CrowdGen dashboard before you start working.

I've already set up my payment method in Appen Connect. Why do I need to set up my payment method again?

We’ve switched to a new payments provider to:

▷ Facilitate payments to over 200 countries.
▷ Offer a variety of payment methods, including PayPal, Payoneer, Airtm, Swift, and more.

Since we can’t transfer your previous payment method, we need your help to set up your preferred payment option again.

You can continue using Payoneer or choose from the new options that best suit your needs.

I need help! How do I contact support?

Please submit a ticket on our CrowdGen support platform, and we’ll get back to you promptly.